Return Policy

We make Personalizedcoins.com Gift-Giving easy, fun, & exciting for our customers and we guarantee it!
We inspect every item for quality and accuracy before it ships to you or someone special.


We guarantee our personalized products to be free of manufacturing errors or product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item, or immediate full refund. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 30 days of receipt. NOTE:
Personalizedcoins.com is always FREE Shipping & Handling to our customers, thus we will not be responsible for any return shipping cost.


To return your product,address your package to:
eCoins
ATTN: Returns
14 Maple Place
Freeport NY 11520

Tel. (516) 223-3000


For your protection, we strongly recommend that you return your order by insured mail and save the receipt for your records.

We want your order to be made just the way you want it!  We understand that everyone makes mistakes. Please review your personalized information before submitting your order. Check Photo, Spelling, Names, etc. carefully. Understandably, we are not able to accept cancellations or changes to orders once they are placed, as they immediately are sent into production.  In addition:
Personalizedcoins.com also reserves the right to cancel your order at its sole discretion should the order be deemed inappropriate for language, content or material.